Consulting Digital Agency

Project description

I partnered with a digital development and marketing agency providing 360° solutions for SMEs at competitive prices, to optimize their operations amid rapid business growth across Switzerland and France.

Renowned for their expertise in e-commerce implementation and Product Information Management (PIM), the agency needed to overhaul their outdated processes to sustain expansion. I conducted a thorough review of their workflows, identifying bottlenecks and opportunities for automation. By introducing tailored automation tools and streamlining their project management system, I enabled seamless collaboration across teams and improved efficiency in delivering client projects.

Additionally, I supported the integration of new specialized roles to enhance their service offerings. This transformation allowed them to scale operations effectively, maintain competitive pricing, and strengthen their market position, with ongoing refinements to ensure long-term adaptability.